🏷️ Buy & Sell

Return & Refund Policy Generator for Small Shops

Create a clear return and refund policy for your online shop, market stall or WhatsApp business in under a minute — free.

Return policy generator — free, fast and private

Customers buy more confidently when your return rules are clear. Generate a professional return and refund policy for your online shop, social-media store or market stall, based on your own rules, ready to paste on your website or send on WhatsApp.

How to use it

  1. Enter your business name and what you sell.
  2. Choose your return window, refund method and delivery rules.
  3. Copy the policy to your website, checkout page or WhatsApp catalogue.

Frequently asked questions

Is this legal advice?

No. It is a clear template based on your choices. Consumer law differs by country, so check local rules for faulty goods.

Can I say “no returns”?

You can limit change-of-mind returns, but customers usually keep rights for faulty goods — the policy reflects that.

Is it free?

Yes — completely free with no sign-up. Toolzees is supported by advertising.

What happens to what I type?

Your details are sent securely to our AI provider to write your result and come straight back to you. Toolzees does not store them.